Remove unused licenses from my account

[Philip]

This is the strangest method of support ever with everything being public…

This isn’t a “Pre-Sales” question nor a “Technical Support” question with a specific plugin so didn’t know where to put the post…

Basically; we’ve just upgraded to an agency license of Events Calendar PRO and moved all the individual/business licenses we had in to this new license.

All I wanted to ask was for a way to remove the expired, unused, empty licenses from the licenses page as they are cluttering the page up.

[Geoff]

Hey there, @first4websites

Thanks for getting in touch! I’m more than happy to help you with this.

I went ahead and removed your inactive licenses so that the only ones listed should be active and in use.

Please let me know if that’s not the case and I’d be happy to check it out more. 🙂

Cheers!
Geoff

[Philip]

Hi that’s great but you’ve also removed the non Events Calendar Pro ones that we were planning on renewing…
e.g. Event Tickets Plus

We only wanted the empty Events Calendar Pro ones removed.

[Geoff]

This reply is private.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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