Remove ordered and completed TICKETS

[bodin]

Hi all!

I’ve setup an Event that uses the EDD Tickets plugin. It works fine. I’ve set the setting of Payment Gateway to manual/testing, due to that we do not use PayPal or any other third-party payment solution. The attendees to our Events do an ordinary bank transfer and then we check the bank statement manually.

Here is where I need help. An attendee sent an e-mail that they had to cancel their attendance to our Event. How do I remove/cancel their bought tickets?

Thank you for help!

Sincerely,
Andreas

[Barry]

Hi Andreas,

If you view the attendee list, click on the relevant order number to edit it and change the status to Refunded (for example) you should find that the change is reflected in the attendee list along with a prominent warning icon.

Does that help at all here?

[Author]

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