Related Events

[mattcuba]

Hi,

The option to hide related events in single event view is turned off, yet I still can’t see related events in the single event view. Any help with this please.

Link: http://ilovefreeconcerts.com/event/roberta-flack/

[Brook]

Howdy mattcuba,

That is no good! I think we can isolate the problem fairly quickly though, if you do no mind doing two things:

1. Test for conflicts by following this guide.
2. Would you mind grabbing your system information and pasting it here? Make sure to use the ‘Set as private reply’ checkbox to protect your private information from the public. You can find the system info by going to WP Admin > Events > Settings, clicking on the “Help” tab, and scrolling down to the ‘System Information’ box. (Or by going to [yoursite]/wp-admin/edit.php?post_type=tribe_events&page=tribe-events-calendar&tab=help) That will give me a lot of extra information to help diagnose the problem.

Please let me know if you have any questions or if I can assist you along the way. Cheers!

– Brook

[mattcuba]

This reply is private.

[Brook]

Howdy mattcuba,

Thanks for the system information! It is a big help. I have two suspicions, and odds are enormously strong it is one of these:

A) The Gameplan theme

B) Theme override

We can test if it is either one of those by following that check for conflicts guide I linked. Did you have a change to try that? What was the result? Thanks!

– Brook

[Brook]

Since this topic has gone for a spell without a response I am going to archive it. But please do not hesitate to open a new topic you need anything else. Cheers!

– Brook

[Author]

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