Registration Notifications not working *URGENT please thanks*

Home Forums Ticket Products Event Tickets Plus Registration Notifications not working *URGENT please thanks*

  • This topic has 3 replies, 3 voices, and was last updated 9 years ago by Mike Seyfer.
Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #1273994
    Mike Seyfer
    Participant

    Hi there,

    My client has stopped receiving event notifications when someone signs up for a class and when I test it out, the confirmations for the people that signed up aren’t working either. I check on the back end and can see the sign ups, but none of the emails are working.

    Here’s the event calendar: https://pamperedpregnancy.com/events/

    A while ago, I talked with Cliff here and he gave me this code to use for admin notifications.


    function cliff_et_rsvp_bcc_admin_ticket() {
    // get site admin's email
    $bcc = '[email protected]';

    // set Headers to Event Tickets' default
    $headers = array( 'Content-type: text/html' );

    // add BCC email if it's a valid email address
    if ( is_email( $bcc ) ) {
    $headers[] = sprintf( 'Bcc: %s', $bcc );
    }

    return $headers;
    }
    add_filter( 'tribe_rsvp_email_headers', 'cliff_et_rsvp_bcc_admin_ticket' );

    add_filter( 'tribe_rsvp_email_subject', 'tribe_change_rsvp_subject' );
    function tribe_change_rsvp_subject( $subject ) {

    $subject = sprintf( __( 'Registration Confirmation from %s', 'event-tickets' ), get_bloginfo( 'name' ) );

    return $subject;
    }

    However, like I said, I’m all of a sudden not receiving any notifications or confirmations.

    Can somebody please help me troubleshoot this ASAP?

    Thank You,
    Mark

    #1274002
    Mike Seyfer
    Participant

    It seems there isn’t an issue here, client was mistaken and there was just a delay in the emails, sorry for the thread.

    #1274342
    Nico
    Member

    Hi there,

    Thanks for reaching out to us and for the heads-up on the resolution of the issue 🙂

    I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

    Best,
    Nico

Viewing 3 posts - 1 through 3 (of 3 total)
  • The topic ‘Registration Notifications not working *URGENT please thanks*’ is closed to new replies.