Hi Russell!
Thanks for reaching out to us! Let me help you with that issue.
Could you please share a link to the event where you are having this issue? I will try to have a closer inspection and see if I can find anything. Also, please share a link to the Eventbrite event.
Additionally, I see you have tried the following:
- Deactivated all other plugins? Yes
- Switched to a default theme? Yes
Did you happen to notice a difference when deactivating all other plugins or switching to a default WordPress theme, like Twenty Seventeen? What happens if you try deactivating all plugins and switching to the Twenty Seventeen theme together? Do you notice a difference then?
If you see no difference in those conditions, then we’ll need to do some deeper troubleshooting
Let us know about it.
Thanks,
Victor