Registering Free Attendee Tickets for Paid Events

[Ashley]

Hi,

All of our events are paid events where an attendee must buy a ticket. For every event, we also have free tickets that we give to sponsors, but we need them to be on our attendee list. Other than creating a coupon code to make the ticket free, is there anyway to add an attendee to the event and not charge them so that we don’t have to go through the whole order process for each of the free attendees (this is cumbersome as we have to process it internally and then WordPress changes the name associated with your account, etc. if you make a purchase as someone else).

Thanks,
Ashley

[Jaime Marchwinski]

Hi Ashley,

Thanks so much for reaching out and for your interest in our products!

With Event Tickets Plus, you can create tickets and RSVPs side by side so that both can be created for an event.  You can also create a free ticket in addition to your paid ticket.

You can hide this free ticket or RSVP from the front-end, and manually add in your sponsors, if you do not want that ticket displayed.

We have a great 30-day full refund policy, so if things really don’t work out the way you’d hoped, you can get a full refund.

Let me know if you have any other questions on this topic!

 

Thanks,

Jaime

[Ashley]

Thank you! Can you please tell me how to do a free ticket or RSVP that you can’t see from the front end?

I’ve been creating a coupon code to make the ticket free and then going in and purchasing the ticket (entering the free attendees details on the event/ticket purchase page and then on the checkout page entering my details). The problem is that the ticket gets emailed to whoever’s details are on the billing page, not the ticket purchase page. I then have to forward on the ticket.

With a free ticket or RSVP that is hidden on the front end, who receives the email? Can you please tell me how to set it up so that it can’t be accessed from the front end?

[Jaime Marchwinski]

Hi Ashley,

I’d love to help you troubleshoot this issue.  Do you currently have a license to Event Tickets Plus?  I didn’t see anything attached to the email address provided in this thread.  Let me know so that I can continue to assist you.

You can also integrate the third-party plugin, User Switching, so that you can add tickets from the user so they receive all notifications.

Let me know if you have any other questions!

 

Thanks,

Jaime

[Ashley]

Yes. We do have it on our website. http://www.tin100.com

[Jaime Marchwinski]

Hi Ashley,

Okay, I see.  You had posted in the Pre-Sales forum, so I had assumed you did not have a license.  I am not seeing a license attached to your email address.  Would you mind opening up a new thread in our premium forums with your license, so that we can better assist you there?

Let me know if you have any other questions on this process!

 

Thanks,

Jaime

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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