registered users and Spam

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  • Author
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  • #80883
    yaguare
    Participant

    When someone registers the system sends an email that is deposited in the spam folder. I checked my site at http://mxtoolbox.com/ and is all ok. My site is not registered as spam sender.
    What can be happening?

    #81076
    Casey
    Participant

    Yaguare,
    Thanks for reaching out! Not sure exactly why this is happening, but this depends a lot on your email providers spam filtering settings. I would contact them to see if there is some kind of whitelist your site could be put on.

    Since spam filtering settings are specific to each individual email provider and we don’t have any control over that, we unfortunately can’t offer further advice than that.

    Hope that helps, and just let us know if you have further questions. Thanks!

    #85077
    alfemand
    Participant

    I use this Plugin on all my websites, and never have problems with mails going in spamfolders
    http://wordpress.org/plugins/mail-from/

    #85083
    Casey
    Participant

    Thanks for the suggestion Alfemand! Hopefully this will help other users who might be having this issue.

Viewing 4 posts - 1 through 4 (of 4 total)
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