Regarding 30 day refund window

[Anthony]

Hi,

I purchased Events Calendar PRO and Event Tickets Plus on 2018-03-25. My intention all along was to buy and install EC plugins on a demo site, then if my client liked the demo they would purchase the plugins and I would get a refund for the ones i purchased. Well I’ve been developing the demo on and off for almost a whole month (having a hard time getting my client’s events to import correctly).

So the demo is not quite ready for my client’s approval. I was wondering if I could return the plugins now and buy them again with the same credit card so that I can have more time to finish things? Shouldn’t take me much more than a week from now to complete things.

[Courtney]

Hi Anthony

The best place for help with this would be to send an email to

support [at] theeventscalendar [.] com

Is there anything else I can help you with?

Thanks,
Courtney 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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