Refunds not restocking / tickets-attendees no longer exporting ticket type

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  • Author
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  • #1440156
    Somer
    Participant

    Upon updates:

    1. When refunding an order, the system was automatically restocking the # of tickets available and it’s no longer functioning properly.
    2. tickets-attendees no longer exporting ticket type column.

    We have tried a stock WordPress theme and are not seeing any javascript or php errors. Any suggestions? Have you seen a similar issue to this before?

    #1442756
    Brendan
    Keymaster

    Hi there,

    Thanks for emailing support. I see you may be one version behind on the events calendar pro. Can you update that and let me know how that goes? I’m not aware of any issues but lets start there first.

    Thanks,
    Brendan

    #1462850
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 3 posts - 1 through 3 (of 3 total)
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