Refunding + buying a plugin

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  • December 22, 2016 at 3:26 am #1209396
    Sara Villarreal
    Participant

    Hi!

    We made a mistake, and would like to ask for refund.

    What we wanted to buy was the Filter Bar (that would also work with non-Pro). Could you please assist us?

    Thank you!

    December 22, 2016 at 8:10 am #1209482
    Geoff
    Member

    Hi Sara,

    I’ve gone ahead and deactivated your license for Events Calendar PRO and exchanged it for a Filter Bar license.

    You can access the new license key by logging into your account on our site and navigating to My Account > License Keys. You will also be able to access a download of Filter Bar by navigating to the Downloads screen from there.

    Let me know if you have any issues accessing your new license key and I’d be happy to help. 🙂

    Cheers!
    Geoff

    December 22, 2016 at 7:48 pm #1209874
    Sara Villarreal
    Participant

    Amazing! Thanks for the quick response Geoff! 🙂

    December 28, 2016 at 7:33 am #1210996
    Geoff
    Member

    My pleasure! I hope you had a great holiday season heading into 2017 — cheers and let us know if anything else pops up. 🙂

    Geoff

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