Refund Request

[Crystal]

Hi Awesome Support Team,

After updating the plugin, we found out that it only broke our site even more, so we will now need to change our plugins back to the old version. We can no longer use the plugins we purchase: Filter Bar and Community Events. How can I get a refund? I never received a receipt in my inbox, so I don’t know what my purchase number is.

Thank you in advance.

Crystal

[George]

Sorry to hear this, Crystal!

I have gone ahead and refunded the licenses for both Community Events and Filter Bar. You should see those funds back in your account in no more than a few business days.

The Events Calendar Pro license is still active.

Cheers,
George

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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