Refund Request

[Tamera]

I purchased the Events Plus and would like a refund do the recent problems. Below is the invoice #.
#1198575 November 28, 2016 Completed $80.10 for 1 item

We can’t wait for a fix. We need to a reliable solution ASAP. Please issue the refund.

[Geoff]

Hi Tamera,

So sorry to hear the plugins won’t cut it for your project and I do apologize for the issues from the last release. We are indeed working on a new release that will likely ship tomorrow, but I understand you need to move onto other solutions.

You are outside our 30-day refund window and while I cannot guarantee that our payment system will push the refund through, I have submitted it and the funds should be back in your account within 5-10 business days. Please let me now if it does not go through, but I am hoping it will.

Cheers,
Geoff

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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