Refund Request

[Joanne]

I didn’t receive refund requested back in May (last discussion 5/22). I reactivated the Aggregator on my site but it is still not working!

[Courtney]

Hi Joanne

I’m so sorry about that. I am checking in now with our refunds representative and will share an update with you soon. Can you clarify which product you want to refund?

What is the specific issue with Aggregator not working? Where are you importing from and what error are you seeing?

Thanks
Courtney 🙂

[Joanne]

Hi Courtney,

Doesn’t work at all; Facebook did, now doesn’t.  Ask you (Courtney) for refund 5/22/18 on ticket https://theeventscalendar.com/support/forums/topic/refund-request-34/ (https://theeventscalendar.com/support/forums/topic/refund-request-34)
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Joanne Fishman Creator & Publisher [email protected] (mailto:[email protected]) 860-378-7583
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[Courtney]

Hi Joanne

I believe Latoya has emailed you. Please let me know if you’ve received confirmation of your refund request. It will take 5-10 days to reach your account.

Thanks
Courtney 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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