Refund Request

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  • October 19, 2017 at 9:20 am #1365981
    Olivia
    Participant

    Hello,

    This was charged to a card for a business that is no longer in business and we need a refund please.

    Orders 1187196 and 1187193

    Thank you very much!
    Danny
    [email protected]

    October 20, 2017 at 10:18 am #1366686
    Victor
    Keymaster

    Hi Danny!

    Please refer to the following page and fill in the form to ask for a refund > https://theeventscalendar.com/knowledgebase/refund-policy/

    We will take care of the refund process via email once you fill in the form.

    Let me know if you have any follow up questions.

    Thanks,
    Victor

    November 11, 2017 at 8:35 am #1380579
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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