Refund Request

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  • July 21, 2017 at 1:43 am #1324236
    MC Design
    Participant

    Hi, i’v requested refund about 10 days ago and anyone answered me and refunded me… it’s all ok?:)

    MY order is : #1303356

    My last ticket (some days after refund request): https://theeventscalendar.com/support/forums/topic/refund-for-events-calendar-pro-filter-bar/#post-1320684

    Waiting

    My best regards

    Marco

    July 21, 2017 at 9:53 pm #1324761
    Geoff B.
    Member

    Good evening and welcome back!

    Thank you for reaching out to us.

    We are sorry to hear about the refund request taking longer than expected to process.
    I would love to help you with this topic.

    I have checked this specific refund request and it looks like the refund is currently processing correctly.

    It might take 5 – 10 days from now according to what I have observed as far as Paypal delays are concerned.

    Hang in there!

    Geoff B.

    August 12, 2017 at 9:35 am #1334477
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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