Refund Event Tickets Plus Plugin

[Dan]

Hey just wondering what the process is at getting a partial refund for the Event Tickets Plus plugin? Originally purchased the BUSINESS $149 plan but may only need it for 1 theme as it isn’t compatible with the other theme I thought it would work with.

• This topic was modified 9 years, 4 months ago by Dan.

[Geoff B.]

 

Good evening Dan and welcome back!

Thank you for reaching out to us.
I would love to help you with this topic.

I am sorry to hear that the plugin is not compatible with one of the themes you are using.
Sometimes we are able to offer workarounds for that.

In any case, I went ahead and proceeded with your partial refund request. It can take a couple of days to show on your statements.

I also downgraded your license accordingly.

Best regards,

Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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