Refund (accidental order)

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  • October 27, 2017 at 7:33 am #1370043
    Laurence Lee
    Participant

    Hello,

    I accidentally used the wrong card when ordering the Event Calendar Pro for a business and need to cancel the order and re-purchase with the correct car. How can i get assistance with this?

    Thanks!

    October 27, 2017 at 8:24 am #1370087
    Brian
    Keymaster

    Hi,

    Thanks for using our plugins. I can help out here.

    Do you have the order number you would like to refund?

    If so please let me know in a reply and I can refund it.

    Cheers

    October 27, 2017 at 8:28 am #1370091
    Laurence Lee
    Participant

    Order Number: 1370029
    Order Date: October 27, 2017

    Thank you!

    October 27, 2017 at 8:42 am #1370115
    Brian
    Keymaster

    I have gone ahead and refunded that purchase.

    Please allow 5 to 10 business days for it to return to your account.

    Thanks

    October 27, 2017 at 9:01 am #1370137
    Laurence Lee
    Participant

    Thanks for the help today Brian

    October 27, 2017 at 11:03 am #1370300
    Brian
    Keymaster

    Great, glad it helps, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

    Thanks!

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