Refund

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  • #1354565
    Wyatt Renew
    Participant

    Hello there.

    We purchased a Filter Bar license (order #1348320) for an integration into a separate landing page with embedded events calendar and didn’t realize this product only works on the primary/default “/events” page the events calendar generates and not via shortcode. Being able to insert this via shortcode just like the other tribe elements would be extremely helpful and it’s clearly been acknowledged as an official feature request (for which we’ve voted on). In the mean time, it won’t work for what we need, so we’d appreciate a refund.

    Thanks!

    #1354658
    Courtney
    Member

    Hi Wyatt

    We do offer 30 day refunds if you find the plugin does not meet your needs. It’s just a matter of submitting a refund request form at https://theeventscalendar.com/knowledgebase/refund-policy/.

    Thanks
    Courtney 🙂

    #1364759
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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