Refund

[hhuffake]

How can I get a refund? The plugin does not work with the events plugin that i was already using in my wordpress install. Thanks

Hugh

[Geoff]

Hi Hugh,

So sorry to hear the plugin isn;t a fit for your site. We would be happy to refund you right away if you fill out the form located here: https://theeventscalendar.com/knowledgebase/refund-policy/

Just our of curiosity, would you be willing to share what event plugin you are using? That might help us with more integrations in future release.

Thanks!
Geoff

[hhuffake]

Hi,

I’m sorry to ask for a refund again, but I repurchased your software and reinstalled on my site and got it working by tweaking some other plugins. However, what I didn’t realize was that your software no longer supported pdf tickets. This was something that I really needed to have. I will not be able to use your plugin and have deleted it off of my site. I would like to request a refund please. I apologize for this, but will repurchased your plugin once the pdf functionality is available in the future. THanks!

Hugh

[Geoff]

Hey Hugh,

No worries at all — happy to do that for you! I just put the refund in and you can expect to see the funds back in your account in 5-10 business days.

Hope to see you back soon!

Geoff

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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