refresh mixing months

[Micayla Hall]

hi–
im having an issue where if im looking at a month beyond the current month (say, october) and then refresh my browser window, the current months data (august) will fill the calendar but still show the next month (october) at the top of the page.

any idea what’s going on?

[Andras]

Hi Micayla,

Thanks for going Pro and welcome to the forums!

I’m really sorry about this issue. I have tested this and manage to recreate it on my test site. It looks like this is a bug with the month view shortcode page. This doesn’t happen on the default events page, which I saw is redirected on your site.

I created an internal bug ticket for this so our developers can take a look and develop a fix. At the moment I cannot give you any fixed date on this.

I am going to set the status of this ticket to “pending fix” and we will update it once the fix is released.

If you have any new questions or issues please create a new ticket and reference this one.

Thanks and cheers,
Andras

[Micayla Hall]

so here’s the official answer. seems like what i thought but up to us on whether or not we want to change it or wait for the update. :/

[Andras]

Hi Mcayla,

At the moment, yes, these seem to be the 2 alternatives. I’m sorry that I cannot offer a better solution for you currently.

The issue I reported is on high priority at the moment and I will also flag it to my manager to give it a bit more push. While I cannot guarantee it, I believe a fix will be out for this soon (3-4 weeks). Hang in there, the fix is coming.

Thanks for your patience!

Cheers,
Andras

[Victor]

Hi Micayla!

Just wanted to share with you that a new maintenance release (for the Week of 1st November 2017) is out, including a fix for this issue 🙂

Find out more about this release → https://theeventscalendar.com/maintenance-release-for-the-week-of-1-november-2017/

Please update the plugins and let us know if the fix works for your site.

Best,
Victor

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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