Redirect loop Bug

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  • Author
    Posts
  • #987288
    David
    Participant

    Hello,

    We are facing a strange issue when accessing a child page name starts with the string “upcoming”, and the parent page slug end with “events”,
    eg: site.com/some-events/upcoming-something/

    the above url will give us an infinite redirect loop and will not load, if we adjust the slug below it will load fine like
    site.com/some-events-some/upcoming-something/ OR site.com/some-events/few-upcoming-something/

    any idea how this is happening? we found this issue after update the plugin recently,

    #987436
    Josh
    Participant

    Hey David,

    Thanks for reaching out to us! This definitely sounds like a very strange issue.

    I just tested this on my local install and was able to replicate the issue you’re describing. I’ve created an internal ticket for us to track this bug and I’ve added this thread to that ticket. You’ll be notified here as we make progress on correcting this for a future release.

    I apologize for the inconvenience this issue has caused.If you have any further questions, please don’t hesitate to reach out.

    Thanks!

    #988087
    Leah
    Member

    Hi there,

    We wanted to check in here and update you on our progress. Although we weren’t able to address your issue in our upcoming release (3.11) we do still have it on our radar. Thank you for your patience while we continue working on a fix for the problem you reported. We will do our best to keep you posted when we have a solution in place. In the meantime, if you need help or find that the issue you reported here is no longer a problem, please feel free to start another thread.

    Thanks again for your patience and understanding!

    Cheers,
    Leah
    and the rest of The Events Calendar team

    #993077
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

Viewing 4 posts - 1 through 4 (of 4 total)
  • The topic ‘Redirect loop Bug’ is closed to new replies.