Recurring Option Not Available

[inland wharf brewing]

Hello and good day,

We purchased Events Calendar Pro and it appears the key we are using is not providing us with the Pro options? Can you please verify we purchased the correct plugin for our site, if not can we exchange for the correct one.

Thank you,

[inland wharf brewing]

After reviewing the receipt on our account in the purchase history it appears we some how purchased the Events Aggregator versus the Events Calendar Pro. We will need to exchange this purchase key for the Events Calendar Pro key as this has no use to us please and thank you.

P.S. We followed the option from within the Free Events Calendar plugin to purchase the PRO edition and when you click the button it automatically added to the cart the Events Aggregator versus the Events Calendar Pro like the plugin stated. Which is how we ended up purchasing the wrong item. You may want to look into that bug.

Thank you support, we will await your response…

[Cliff]

Hi. Sorry about this.

To keep records clean (your receipt matches the product you received), we’ve simply issued a refund. Please purchase Events Calendar PRO (but do lookout for that potential bug in your shopping cart). If it happens again, please reply back here before finalizing your purchase.

Your Event Aggregator refund should complete within a week or so.

Please also reply back here if you are able to successfully purchase Events Calendar PRO.

[inland wharf brewing]

Thank you for the update Cliff.

[Cliff]

You’re welcome!

[Author]

Posts