Recurring Google Events Persist after Deleting

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  • #1527011
    Joshua Daley
    Participant

    Hi, I just realized that my client’s Pro subscription and Events Aggregator plugins have expired (we didn’t get an email! Can you please be sure to send us notifications?) — perhaps this is why their Google events are persisting in the calendar even after the delete them, but if not… perhaps you can assist?

    It’s pretty simple. They have regular google events. They delete them. They remain in the events calendar here: https://trimtabbrewing.com/events/

    Thank you in advance for your assistance, and please notify us in the future when something will expire!

    #1527867
    Victor
    Member

    Hi Joshua!

    Thanks for getting in touch with us.

    I’m sorry to hear you didn’t get an email notification. We do send an email when one of your license is about to expire. Could you please check your spam folder and see if it ended up there somehow?

    Not having an active license does not limit any of the plugins functionality, so everything should work fine.

    Let me help you with the Google Calendar issue. Could you please let me know where are you deleting the events from?

    Let me note that deleting them from Google Calendar won’t automatically remove them from your site. You will have to manually delete events from your site if that’s what you need to accomplish.

    Let me know about it.

    Thanks,
    Victor

    #1544036
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 3 posts - 1 through 3 (of 3 total)
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