Recurring events showing incorrect time after Daylight Savings Time ends

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Home › Forums › Calendar Products › Events Calendar PRO › Recurring events showing incorrect time after Daylight Savings Time ends

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  • February 8, 2018 at 4:11 pm #1448478
    Shay
    Participant

    All recurring events are showing as being one hour off. This is the second time this has happened by the way.

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    PLEASE LEAVE FOR SUPPORT
    Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/recurring-events-showing-incorrect-time-after-daylight-savings-time-ends-4/

    February 12, 2018 at 6:52 am #1450652
    Jaime Marchwinski
    Keymaster

    Hi Shay,

    Thanks so much for reaching out!

    I’m sorry to hear that you are experiencing this issue again!

    I am seeing an error that you have included the Google Maps API multiple times on your site.  Can you try making sure that it is only listed in one place, for example, only in our plugin and not in your theme.

    Then can you try flushing your permalinks by going to Settings < Permalinks and Save Changes.  You will want to clear your browser and site cache as well after doing this.

    Can you also point me to an event where you are seeing this issue?

    Let me know how that goes!

     

    Thanks,

    Jaime

    February 14, 2018 at 6:28 pm #1453684
    Shay
    Participant

    I had to update all event timezone to UTC-5 to get them to show properly. Unfortunately I cannot leave errors online.

    February 14, 2018 at 6:31 pm #1453689
    Shay
    Participant

    Giving up on any hope this will get resolved – support for this plugin has gone downhill rapidly. Not cool.

    February 15, 2018 at 4:35 am #1453923
    Jaime Marchwinski
    Keymaster

    Hi Shay,

    I’m sorry that you are unsatisfied with our level of support.  We’d be happy to continue to assist you with any issues that you may have.

    Although you marked this thread as Resolved, did you still want assistance with the errors that you are seeing?  If so, would you mind sharing those errors in a screenshot?

    Please let me know if there’s anything else that we can do to assist!

     

    Thanks,

    Jaime

    March 9, 2018 at 8:35 am #1474686
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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