Recurring events showing incorrect time after Daylight Savings Time ends

[Kacey]

Hi there,
Recurring events on our website are showing with the incorrect time (an hour later) since DST ended this past weekend. The timezone settings are set to local time (Chicago). What do I need to do to correct the times on the Events page on our website? Thank you!

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PLEASE LEAVE FOR SUPPORT
Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/recurring-events-showing-incorrect-time-after-daylight-savings-time-ends/

[Jennifer]

Hi Owen,

I’m sorry to hear that you’re running into this issue as well! We’ve had multiple users reporting this and are working on pinpointing the source of the problem. To help us do that, could you please share the following information:

• WP timezone
• Server timezone
• Timezone handling of TEC (Events > Settings > General tab – https://cloudup.com/cJxYQ0ulUVE)
• Timezone setting of the specific events (https://cloudup.com/chXmUKvZ1Oj)

I do apologize for the inconvenience, and thank you for your assistance as we work to get this resolved!

Jennifer

[Kacey]

This reply is private.

[Kacey]

This reply is private.

[Jennifer]

This reply is private.

[Jaime Marchwinski]

Hi There!

Just wanted to share with you that a new release of our plugins is out, including a fix for this issue 🙂

Find out more about this release —> https://theeventscalendar.com/maintenance-release-week-25-march-2018/

Please update the plugins and let us know if the fix works for your site.

Best,
Jaime

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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