Recurring events not updating all events marked as recurring

[James Banks]

Whenever I go to change the event description of an existing recurring event, the popup box that ask me if I would like to update all recurring events does not appear. When I view my events from the index page, the event that I tried to update is no longer defined as a recurring event, even though it is set to be recurring within the event options panel. Please help.

EDIT – I have updated a recurring event’s time, and the popup box did appear when I clicked update, therefore allowing me to update all recurring events at once. It seems that whenever I change an existing recurring event description, this function breaks…

[Julie Kuehl]

Hey web3,

I apologize for the failure to get a proper response to you in a timely manner. I just wanted to let you know that we’ve not forgotten about you and will be with you shortly.

— Julie

[James Banks]

That’s okay Julie. I would appreciate a response on this one soon as the site is about to launch.
I can provide you the website logins privately if this would make it easier to for you.

James

[Barry]

Hi web3,

Can you share your system information as provided in the Events > Help admin screen?

Can you also confirm if you were able to try deactivating all other plugins and reverting to a default, unmodified theme such as Twenty Twelve in order to check and see if this might be caused by a conflict?

Thanks!

[Author]

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