recurring events NOT rerecurring

[Leslie]

Hi.
I have tried several times to create a recurring event and the FIRST event saves, but it never makes the rest of the events.
Here is the event… https://www.handsonartandplay.com/event/after-school-spanish-2018/2018-09-19/ and then here is another I made as a test https://www.handsonartandplay.com/event/test/all/
You can see the calendar here… https://www.handsonartandplay.com/events/ and the events only occur once.
Please help! This used to work. 🙁

[Leslie]

PLEASE HELP!

[Jennifer]

Hi Leslie,

I’m sorry that you’re running into this issue, but I’ll be happy to help you out!

Please note that we typically don’t have support available over the weekends, so it may take a bit longer to get a response if you post on a Friday. During the week, we typically respond with 24-48 hours depending on the current support volume, but we always try to (and typically do) respond sooner when possible!

Can you please send me a screenshot of the recurrence settings that you have for this event? If you are replying via email, attachments will not be included, so you will need to login and upload this directly to the thread.

Is this an event that you had created previously and then lost the rest of the upcoming events, or is this only happening with new events? Is this only happening when using certain rules (such as “Once”) or is it happening on all events?

It is possible that the current versions aren’t getting along well with something else on your site, so if you haven’t done so already, can you also try running through the steps outlined here to check for any conflicts that might be occurring with your theme or another plugin? The free Duplicator or WP Staging plugins can help you get a testing environment set up if you don’t currently have on. Please make sure to have WP_DEBUG enabled while testing and copy/paste any errors that you see into your reply.

Thanks,

Jennifer

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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