Recurring events not displaying properly

[Karen Newman]

I’m using the community events plugin and when I go to my page to see the form, the recurring events section is not displaying correctly when I click the schedule multiple events button. You can see it happening here http://cabarruscounty.staging.wpengine.com/events/event-submission/add. There is a JavaScript error being thrown.

[Karen Newman]

It looks like something with my custom theme is interfering. I’ll dive deeper and reach out again if i Need assistance.

[Karen Newman]

I spoke to soon, I still need help. I switched to the twentyseventeen theme and it works as it should, when I go to my theme it doesn’t work. We were loading our own jQuery, so I removed that and loaded the jQuery WordPress uses. Now I get this error:

events-recurrence.js?ver=4.4.15:693 Uncaught TypeError: Cannot read property ‘toLowerCase’ of undefined
at Object.my.update_rule_recurrence_text (events-recurrence.js?ver=4.4.15:693)
at HTMLInputElement.my.event.weekdays_changed (events-recurrence.js?ver=4.4.15:1020)
at HTMLDivElement.dispatch (jquery.js?ver=1.12.4:3)
at HTMLDivElement.r.handle (jquery.js?ver=1.12.4:3)
at Object.trigger (jquery.js?ver=1.12.4:3)
at Object.a.event.trigger (jquery-migrate.min.js?ver=1.4.1:2)
at HTMLInputElement.<anonymous> (jquery.js?ver=1.12.4:3)
at Function.each (jquery.js?ver=1.12.4:2)
at a.fn.init.each (jquery.js?ver=1.12.4:2)
at a.fn.init.trigger (jquery.js?ver=1.12.4:3)

This can be seen here http://cabarruscounty.staging.wpengine.com/events/event-submission/add.

[Karen Newman]

Hello….? Can I get some assistance please?

[Patricia]

Hey Karen,

Thank you for reaching out to us! Please accept our sincere apologies for the delayed response, let me help you with this issue you are experiencing!

As I can see from here there’s a CSS conflict causing your Delete button to not display properly and also are three trash dashicons instead of one. Can you please check if in your current active theme you have any customization (i.e. a directory called tribe-events) in place? If you have, please temporarily change the directory name or move it to somewhere else and check if the problem is solved after that.

If you verify that there’s no customization in place, please send us a copy of your theme’s directory in a private reply so we can further investigate this issue you are experiencing.

I hope this helps! Let me know if you need anything else in the mean time and I’ll be happy to assist!

Regards,

Patricia

[Karen Newman]

This reply is private.

[Karen Newman]

I just noticed the events that were added do not have the correct time and are using the time from my computer, they also say the event has passed but the events is on august 10th. I switched to the twenty seventy theme and it worked correctly. There is clearly something in my theme interfering with tribe events, but I have absolutely no idea what it could be. The only reason I created the tribe events directory in my theme was to try and track down the date issue.

http://cabarruscounty.staging.wpengine.com/event/speedway-classic-carolinas-dog-show/2017-08-10/

[Patricia]

This reply is private.

[Karen Newman]

This reply is private.

[Karen Newman]

I have narrowed it down to one file that is causing the recurring community form issue. Still not sure what it is but will updated when I find it.

[Karen Newman]

Not sure what I figured out, but the recurring events is now working on the community events form.

The time is still not working and is showing my computers times instead of the time of the event.

[Karen Newman]

Another update. I know what was causing the issue with the community events form. I added a filter on “the_content” to do some analytic work, it seems that the function attached to the filter is causing and issue.

Still cannot figure out the time issue.

[Patricia]

Hi Karen,

Good to know you were able to find out the custom filter that was causing the conflict!

I’ve just downloaded your plugin files and will run some tests from here.

I’ll return to your as soon as I have further information on this!

Regards,

Patricia

[Patricia]

Hi Karen,

I’ve just finished my tests and I was able to find out the cause of the issue you are experiencing:

on cabarrus-county/lib/core.php, line 240 you have the following filter in place:

add_filter('body_class', 'get_section');

When I remove this filter, the time of your event is correctly setup. I’d suggest you to review/update or remove this function.

Let me know if you need anything else and I’ll be happy to assist!

Regards,

Patricia

[Karen Newman]

Thanks, All is working now. Thanks for your help, very much appreciated!

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