Recurring Events Not Being Created

[Troy]

This reply is private.

[George]

Troy, I’m sorry about the frustrations with our product on your site, and am sorry about the pains of reiterating things in your support thread. As you mentioned, this issue has persisted since September, and so while the reiterating of things is tedious I was hoping to establish a new baseline here in January just in case specific, relevant details had changed.

Based on your comments about this not needing a response and such, I will close up this thread. Before doing so I would like to underscore the fact that this is a non-normative issue that appears to be something unique to your site’s combination of plugins, code, and server configurations on your webhost.

I’m not trying to shrug off responsibility or blame here; however, with the nature of your issue in mind, these sorts of unique, hyper-specific issues that are resultant of server configurations are very difficult for us to help with. That was evidenced here in this thread and I am sorry about that.

I wish you the best of luck with your site.

Thanks for giving our software a chance at all and for your patience with our exchanges here.

Sincerely,
George

[Author]

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