Recurring Events Exclusions Default to Same Day

[Ryan]

Hello,

I’m seeing an issue that I can’t seem to get to the bottom of. I have an event that I’ve setup with a start day of June 10th, 2017 from 9am to 12pm. I’ve added two recurrences (Monthly), 1 for the Second Saturday and 1 for the Fourth Saturday. In addition, I’ve added two exclusions, 1 for the Last Saturday in May (Yearly) and 1 for the fourth Saturday in June, July, November, and December (Yearly). Once I save or update, the event(s), the “On” area, which I selected as “a different day” and entered my information as shown above, defaults back to “same day” and shows “An event every year that begins at 9:00AM on day 10 of , repeating indefinitely” (notice the month I selected is missing).

If I remove exclusions, the recurrence works correctly on the second and fourth saturdays every month.

I’ve tried using the 2017 WordPress theme with no plugins active except The Events Calendar/Pro, and Filter Bar and get the same issues.

See screenshots for reference.

Thanks,
Ryan

[Andras]

Hello Ryan,

Thanks for using our plugins and welcome to the forums!

I’m sorry about this issue you are having with the exclusions. We are aware of this bug and we have an internal bugticket on file already. At the moment there is no date set for when the fix is going to be done.

Until then, as a workaround, you could possibly set up your recurrence rules without exclusions like this:

(The series end date you can set to your liking of course.)

Let me know if this helps.

Cheers,
Andras

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Victor]

Hi Ryan!

Just wanted to share with you that a new release of our plugins is out, including a fix for this issue.

Find out more about this release → https://theeventscalendar.com/release-event-tickets-4-8-event-tickets-plus-4-8/

We apologize for the delay and appreciate your patience while we worked on this.

As always, we suggest to setup a dev/staging site so you can make all plugin updates without disrupting the live site.

Please update the plugins and don’t hesitate to open a new topic if anything comes up.

Best,
Victor

[Author]

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