Recurring Events and Ticketing

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  • #110930
    urbanexcursions
    Participant

    I have created the same event every Sunday using the duplicate function and I am unable to create new tickets for each event. I have 10 slots for each event and when those have been sold for one Sunday, I cannot sell anymore for the additional duplicate events, it only sells it cumulatively.

    How can I create an event, duplicate it and include a new round of tickets for each duplicate event?
    HELP!

    #110995
    Kelly
    Participant

    Hi, urbanexcursions. Great question! ๐Ÿ™‚

    I’m afraid I’m not familiar with the duplicate function that you’re using to create these additional events. Is that part of another plugin? Perhaps if you’re able to explain that part to me, I’ll be better able to help you find a solution.

    Thanks!

    #111142
    urbanexcursions
    Participant

    it’s when I use the function below on the Events Calendar when I create an event. You can see that I have it for Sunday’s from December to May.

    Event Time & Date

    You have changed the recurrence rules of this event. Saving the event will update all future events. If you did not mean to change all events, then please refresh the page.
    All Day Event:
    Start Date & Time: YYYY-MM-DD @ 01 02 03 04 05 06 07 08 09 10 11 12 00 05 10 15 20 25 30 35 40 45 50 55 am pm
    End Date & Time: YYYY-MM-DD @ 01 02 03 04 05 06 07 08 09 10 11 12 00 05 10 15 20 25 30 35 40 45 50 55 am pm
    Recurrence: None Every Day Every Week Every Month Every Year Custom and will end On After Never event You must select a recurrence end date
    Frequency Daily Weekly Monthly Yearly Every Week(s) on: Frequency of recurring event must be a number
    M Tu W Th F Sa Su

    First Second Third Fourth Fifth Last — 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 Monday Tuesday Wednesday Thursday Friday Saturday Sunday — Day

    Jan Feb Mar Apr May Jun

    Jul Aug Sep Oct Nov Dec

    On the: First Second Third Fourth Last Monday Tuesday Wednesday Thursday Friday Saturday Sunday — Day

    Recurrence Description:

    When I originally drafted the event I added 2 different kinds of tickets for it on the original (2 Wheelchair) (8 regular). Some of the events had tickets that went through, some didn’t. Those that did have tickets and someone using the wheelchair tickets signed up for 2 weeks in a row. .all the wheelchair tickets for all recurring events were used up (as if it were a one time event)

    #112061
    Kelly
    Participant

    Hi, urbanexcursions. It sounds like you’re trying to set up tickets for a recurring event. This is not really the same thing as duplication, and it’s not a solution that will work in this instance.

    Unfortunately, recurring events are not supported by any of our ticketing plugins at present. Instead, I would recommend that you set up multiple events using a CSV-formatted spreadsheet and then import them all to your calendar. (For complete details on using our CSV Importer tool, please check out this handy tutorial.) Once the events have been added, you’ll be able to set up the tickets for each one. Since the inventory is managed separately for each ticket for each event, you’ll need to set them up one by one.

    Hopefully, that’ll get you back in business with as little hassle as possible. ๐Ÿ™‚

    #120990
    Kelly
    Participant

    Hi, urbanexcursions.ย Since it’s been a couple of weeks, I’m going to close out this thread. Please do start a new topic if there’s anything else we can do to help.

    Thanks for beings a TEC user! ๐Ÿ™‚

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