Recurring Events and Same Day Event Tickets

[Trevor Albrecht]

Hello,

Could someone please tell me how do this correctly? If we have the Events Calendar PRO — we can do recurring events, does that also work with Tickets? Also, we noticed people are not able to purchase a ticket for the same day, is this true and can I still enable this somehow?

Thanks!
Chris

[Geoff B.]

Good evening Chris and welcome back!

Thank you for reaching out to us.
I would love to answer your questions.

Recurring Events and Same Day Event Tickets. Could someone please tell me how do this correctly?

Currently, we unfortunately do not fully support tickets for recurring events.

The only thing that works for now is to have 1 pool of tickets that applies to all of the recurring event series. Separate tickets for each day are not available in the context of recurring events.

As an alternative, you could create a series of recurring events (to save time) and then “break” them from the series. That will turn these events into normal events which will let you use Event Tickets Plus in the same way you have been using it so far.

Also, we noticed people are not able to purchase a ticket for the same day, is this true and can I still enable this somehow?

Would you mind expanding a bit on that ? Perhaps with a specific example ?
Even better if you have a screenshot of an Edit Event and Edit Ticket screen.

Have a good week-end,

Geoff B.

[Trevor Albrecht]

Thanks Geoff. I’m not sure how else to explain this but I will try. Basically, if we have an event for “TODAY”, users are not able to purchase tickets for “TODAY”. It says “This event has passed.” even though the event is today.

[Trevor Albrecht]

Just realized it was the time zone setting in WP. Thanks for the help.

[Geoff B.]

Hey Chris,

I am super stoked that you found the culprit. Kudos!

Is there anything else I can help you with ?

Have a great day!

Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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