Recurring Events and Calendar Suddenly Displaying Too Much Blank Space

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  • February 23, 2016 at 5:33 pm #1081147
    Dell
    Participant

    I’m working on developing a site. Event Calendar was working perfectly but today when I updated the plugin the calendar and the recurring events are both displaying with way too much empty space. Lines of text seem to be double spaced and the photos for the event are being pushed way down on the page.

    http://dellarte.com/wp_dhd/event/keep-the-fires-burning/all/

    I tried turning off all other plug-ins, tried deleting and reinstalling the Event Calendar, turned off all my custom CSS but the problem is continuing to persist. I may have updated two plugins simultaneously. Could that have anything to do with it. At a loss here…

    February 24, 2016 at 7:33 am #1081427
    Geoff
    Member

    Hi Dell and sorry for the trouble!

    We have indeed seen this pop up in other threads as well. Would you be willing to head to Events > Settings > Help, copy your System Information at the bottom of the screen, and paste it here as a private reply? I want to check your settings against the other reports to see if we’re dealing with the same issue.

    Thanks!
    Geoff

    February 24, 2016 at 1:12 pm #1081669
    Dell
    Participant

    This reply is private.

    February 24, 2016 at 1:50 pm #1081693
    Geoff
    Member

    Thanks, Dell!

    This does look like the other cases we’ve seen. We’re still looking into this one and hope to roll out a fix in our next maintenance release.

    In the meantime, we wrote a plugin that will help resolve this for most cases. Please install it temporarily until the next release and see if it helps:

    https://github.com/bordoni/tec-forum-support/tree/plugin-ticket-44253

    If it does not work for some reason, you can also try the method suggested here, which has resolved the issue in other cases we’ve seen.

    Sorry for the trouble on this and I hope this helps provide some relief while we work to patch this up in an official release.

    Thanks!
    Geoff

    February 24, 2016 at 2:15 pm #1081708
    Dell
    Participant

    The plug-in solution didn’t work. Seemed to actually make my whole site inaccessible, but the other solution worked beautifully. Thank you so much!

    February 24, 2016 at 2:36 pm #1081718
    Geoff
    Member

    My pleasure! Sorry again for the trouble and please keep an eye out for The Events Calendar 4.0.7 to come out next week with an official patch. 🙂

    Cheers,
    Geoff

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