recurring events all is getting redirected to single event

Home Forums Welcome! Pre-Sales Questions recurring events all is getting redirected to single event

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #1271502
    Merijn
    Participant

    Hello,

    This url http://www.vvvzandvoort.com/events/ibiza-market-on-tour/all/ is redirecting me to the single event page.
    How do I fix this?

    #1271770
    Geoff B.
    Member

    Good afternoon Merijn and welcome back!

    Thank you for reaching out to us.

    We are sorry to hear about the all link not working properly on your website.
    I would love to help you with this topic.

    The main thing I am noticing is that your the Events Calendar and the Events Calendar Pro versions are currently not matching (4.4.5 vs 4.2.5).

    It is very important that both versions “match” (in time) to ensure proper functioning.

    Furthermore, since you are using WPML, the most optimized version we have for that purpose is 4.3.5 ( the Events Calendar ) and 4.3.4 (Pro).

    I recommend reading the following: https://theeventscalendar.com/knowledgebase/downgrading-plugin-past-version/

    If you do not wish to downgrade, you should upgrade Pro to 4.4.5

    Of course, before any upgrade or downgrade, you should always to a database backup to be safe.

    Let me know how that goes.

    Best regards,
    Geoff B.

    #1271773
    Merijn
    Participant

    Beste Forums, We hebben jouw bericht ontvangen en een ticket aangemaakt. Eén van onze medewerkers zal het bericht in behandeling nemen en een antwoord geven (normaliter binnen 1 werkdag, doch uiterlijk binnen 48 uur).  Om de status van het ticket te bekijken of extra informatie toe te voegen kun je op onderstaande link klikken: http://klantenservice.webalist.eu/helpdesk/tickets/6665 Hartelijke groeten,

    #1272197
    Geoff B.
    Member

    Good morning Merijn,

    If I understand correctly, the previous message was generated by your auto-responder (since we allow email forum reply).

    Let me know when you get a chance to look at my suggestions.

    Cheers,
    Geoff B.

    #1274066
    Merijn
    Participant

    Thank you,
    Matching the versions solved the issue.

    #1274213
    Geoff B.
    Member

    Good afternoon Merijn,

    I am super stoked to see that this suggestion helped fix the issue.

    You are welcome back in our support forums any time 🙂

    For now, I am going to close this thread.

    Have a great week!

    Geoff B.

Viewing 6 posts - 1 through 6 (of 6 total)
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