Recurring Events 404

[Durham College]

Hi,

We’re using the Events Calendar Pro on our website and for the most part it works great. However, when navigating to an event that has multiple occurrences, the link will 404.

Calendar:
https://durhamcollege.ca/events/orientation

Working Event:
https://durhamcollege.ca/event/warm-welcome

Broken Recurring Event:
https://durhamcollege.ca/event/program-orientation-new-students/2018-01-17/

[Patricia]

Hi there,

Thank you for reaching out to us!

Could you please confirm that both The Events Calendar and Events Calendar PRO are up to date? The latest versions are 4.6.9 and 4.4.21. The permalink logic for recurring events was moved from The Events Calendar to Events Calendar PRO on version 4.4.14, so it could be the cause of the issue you are experiencing. You can download the latest version here.

After that, please access your Dashboard and head over to Settings -> Permalinks for a permalink flush (no need to change anything, just visit the permalinks page: WordPress will automatically flush your permalinks once you visit it). Be sure to clear your site cache and browser cache after this change.

Does it help you to solve the problem? If the issue persists, please let me know and I’ll be happy to help you with the next steps.

Cheers,

Patricia

[Durham College]

Thanks Patricia, that did the trick!

[Patricia]

Hi Durham,

You are welcome 🙂 I’m glad to hear that everything is working as expected now! If you need an assistance again or have other concerns, please feel free to open up a new thread, we’ll be more than happy to help you!

Cheers,

Patricia

[Author]

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