Help Desk

Recurring Eventbrite Event Issue

  • Topics: 1
    | Permalink

    I have configured the system to import from Eventbrite successfully, but I am experiencing an issue when the event is imported.

    I have the same event which reoccurs but not always on the same days of the week. When the event is imported it seems to only recognise the start and end dates and populates every day in between with a live event. Thereby, it is displaying an event every day rather than just on the available days.

    What am I doing incorrectly?

    Posts: 4906 Topics: 10
    | Permalink

    Hi Roy!

    Thanks for reaching out to us! Let me help you with this topic.

    Unfortunately, importing recurring events is not supported when importing using the event URL. You can however, use the dropdown selector to select each of the event instances and import them separately.

    Please try doing so and let me know if it works for you.

    Thanks,
    Victor

    Posts: 7
    | Permalink

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

    | Permalink

The topic ‘Recurring Eventbrite Event Issue’ is closed to new replies.