Recurring event with different time not linking

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  • #1006212
    jameswemyss
    Participant

    I have created an event and given it recurrence rules. The last rule has different time form the others. When I click on any of the recurrences (http://www.funferret.co.uk/event/dance-singing-drama-age-3-6-years/all/) they work except the last one (which is Fridays n this instance), which very oddly redirects to a venue that is totally unrelated.
    I have created another recurring event with the same pattern and get the same results (http://www.funferret.co.uk/event/street-jazz-dance-age-7-14-years/all/).
    As a slightly separate point, when I go to edit the event the start times to the recurrences default to 08:00 which if not noticed can create the whole series being incorrect.

    #1006446
    Brian
    Keymaster

    Hi,

    Sorry for the issues you are having. I can help out here.

    Do you have a screenshot of all the rules you are using?

    I would like to test out and see if I can replicate the issue.

    You can provide a link to the screenshot from dropbox, CloudUp or another image sharing service.

    Let me know and we can go from there.

    Thanks

    #1006455
    jameswemyss
    Participant

    This reply is private.

    #1006482
    Brian
    Keymaster

    Hi,

    Thanks for the screenshot.

    I appreciate the offer for the login!

    However, our current policy is not to accept logins or to log in to customer servers/WordPress installations.

    Looking over the Screenshot I see the times for the Thursday and Friday Weekly Event have a start time that is after the end time. If you set the start time to before the end time does this work then?

    If not can you send a new screenshot with the start times and I can take a look.

    Thanks

    #1006740
    jameswemyss
    Participant

    Hi Brian,
    The reason its showing that is because of the bug I previously mentioned “As a slightly separate point, when I go to edit the event the start times to the recurrences default to 08:00 which if not noticed can create the whole series being incorrect.”
    So if you look at the live event, it is correct. It is showing the incorrect time because I have opened the event to take the screen shot for you. However it is not this bug that is my primary concern, its the link not working.
    Regards
    James

    #1007090
    Brian
    Keymaster

    Hi,

    Sorry for missing the issue.

    I tested on our patched version and the times are correctly created now, but the 3rd recurring series with the time change does not link correctly still so I am sending it back to our developers.

    To fix this today I would create three different recurring events for each day of the week so you have the events live and the links working until we can get a patch released for this.

    Sorry again for the issues here and we are working on a fix.

    Thanks

    #1008128
    Geoff
    Member

    Hey there,

    Just want to let you know that we just shipped an update and a patch for this issue was included. Please update and feel free to drop us a new note if you continue to bump into any issues with this. We appreciate your patience while we worked on this–thanks for your support!

    Cheers,
    Geoff

Viewing 7 posts - 1 through 7 (of 7 total)
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