Recurring event slow loading admin

[Robert Payton]

Hello, I have an event that is recurring around 15 times a year. I setup this event up with different “once” recurrings and now when I go to edit the event on the admin side it hangs and becomes unresponsive. Is there any way around this other than making a bunch of single events with the same content?

[Jaime Marchwinski]

Hi Robert,

Thanks so much for reaching out!

I’m sorry to hear that you are having this issue with your recurring event!  Is there only one event that you are having this issue with?  Would you mind providing me with a link to that event?

As a first step, please have a look at our Performance Considerations and see if there is anything you can adjust in order to help your site run better:

https://theeventscalendar.com/knowledgebase/performance-considerations/

After that, you may be interested in caching, so take a look at this article:  https://theeventscalendar.com/knowledgebase/caching-basics/

In addition, you can check out some of the solutions provided in this forum post:

https://theeventscalendar.com/support/forums/topic/decreasing-loading-time-for-big-amount-of-events/

I would also recommend looking into some of the plugins in this blog post, as they may be able to help you pinpoint where site slowness may be occurring:

https://theeventscalendar.com/favorite-developer-plugins/

Let me know how it goes!

 

Thanks,

Jaime

[Robert Payton]

This reply is private.

[Jaime Marchwinski]

Hi Robert,

Thanks for providing me with that information!

Can you take a screenshot of what you recurrence rules look like in the Edit Event page for that event?  I’d like to try to replicate the event on my test site and see if I experience the same issues.

In the meantime, have a look at some of the information that I provided in my previous reply, to see if anything there can help to speed things up on the back end for you.

Let me know how it goes!

 

Thanks,

Jaime

[Robert Payton]

This reply is private.

[Jaime Marchwinski]

Hi Robert,

Thanks so much for providing me with that information.  Unfortunately there isn’t really a cure for recurring events with “Once” custom rules.  You have a few options that may help to speed up the event on the backend:

• You can delete the whole event and recreate it
• You can delete the exclusions that have past

Let me know how it goes!

 

Thanks,

Jaime

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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