Recurring Event shows the LAST date not first

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  • #1090032
    Joy
    Participant

    This page http://secretgarden.eu.com/event/essence-online-course/ shows May 31st. It is now changed to be separate events but when it was 6 events .. 1 each week set up as recurring, the date shown on this page when clicking the FIRST event of the series, was the LAST date. you could also click a button underneath to show the whole series. We have had to put just 1-2 events in for now as separate ones since it was confusing to show the last event. What is wrong or are we doing wrong?

    #1090481
    Barry
    Member

    Hi Joy,

    That doesn’t sound right – but I can’t seem to replicate the problem. Here’s what I tried:

    • I created a recurring event beginning May 31
    • I set it to recur weekly for 4 events
    • On visiting /single-event/2015-05-31/ the date showed as May 31, not June 21 (which is the last date in my test series)

    Does that accurately mimic your own setup, or am I missing a step? Would it be possible for you to create a test series in the future that I could look at?

    Thanks!

    #1091117
    Joy
    Participant

    Thanks.. Hmm.. I had made the events separate but just made the first one recurring again and now when I go to http://secretgarden.eu.com/event/essence-online-course/ it shows ALL the events. this is fine but before it showed only one with a date of the last one.

    I’d prefer to at least know how to show just 1 and ‘click’ to how the series

    I have “Recurring event instances” checked so I thought it would show only the first one… not sure on this?

    To be honest it is possible this may be because I upgraded after the first recurring event attempt..(?)

    Linked issue.. I did not get the reply thread email and when I went to ‘my support tickets’ this thread was not linked to my account. anything to fix these would be helpful

    #1091157
    Joy
    Participant

    This is getting MORE WEIRD… We specifically wanted to EXCLUIDE Tuesday 21st June fro ma series of 1/week. this has been done and in http://secretgarden.eu.com/event/essence-online-course/all/ it shows as not there but in http://secretgarden.eu.com/events/ the events list it ONLY shows the one we have deleted, rather than all!!

    how can this be right, please reply ASAP thanks

    #1091163
    Barry
    Member

    Hi Joy,

    So it sounds like the initial problem is solved, or at least you are unable to replicate for the time being?

    I’d prefer to at least know how to show just 1 and ‘click’ to how the series

    I have “Recurring event instances” checked so I thought it would show only the first one… not sure on this?

    So it looks and sounds like that is set up already 🙂

    Things might have become slightly confused because of the way you created and then split apart that particular recurring event, so let me give you some more background on how it works.

    If you “hide subsequent recurring events” as I think you have done, you will only see the first upcoming instance of a recurring event in list-like views. So say you have a set of monthly events like this:

    • /event/online-course/2016-05-31/
    • /event/online-course/2016-06-30/
    • /event/online-course/2016-07-31/

    At least until May 31 passes, only the first of those – /event/online-course/2016-05-31/ – will be visible in list view. To see all events in the series, you would click through to:

    /event/online-course/all/

    In your case – and in the case of the “Essence Online Course” event specifically – it seems like you must at some point have used the “Edit Single” functionality to modify just one of those events, splitting it off from the chain. Therefore on page one of list view you can see links to these two events – which share the same name but are actually separate, as the URL slugs indicate:

    • /event/essence-online-course/2016-05-31/
    • /event/essence-online-course-2016-06-21/2016-06-21/

    See how the second slug is not essence-online-course but essence-online-course-2015-06-21? That is a side effect of you having split the chain in two at some point. What you could do now, of course, is delete all but one event and recreate the pattern.

    I do realize this can all be a little confusing at times, but does this help you to make sense of it?

    Linked issue.. I did not get the reply thread email and when I went to ‘my support tickets’ this thread was not linked to my account. anything to fix these would be helpful

    Sorry to hear it.

    Sometimes the topic update emails are removed by spam or junk filters – have you looked inside the relevant folders to see if this might be the case?

    You can also always find a list of topics you have started over here.

    #1091166
    Barry
    Member

    Sorry I missed your last reply (re excluding the June 21 instance) while typing my own response 🙂

    However, possibly my own previous reply helps to explain that angle also?

    #1097424
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

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