Recurring Event Adds Multiple Events for Each Day

[josh white]

I have a similar problem as ive seen from others… but their posts have gone unanswered…

1) when I add a reoccurring event (unending) it then creates a separate event for each date, meaning there is now endless posts so impossible to find or search for anything now…and it is still creating!
2) When I click on any of the events that I have added as reoccurring, the resulting page is blank even through I have added descriptions and images
3) When they are listed on the events main page, the title of the page is displayed length wise and so takes up a lot of room (see screen shot)

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PLEASE LEAVE FOR SUPPORT
Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/recurring-event-adds-multiple-events-for-each-day/

[josh white]

This reply is private.

[josh white]

Just bumping this as i noted i need to get this fixed for a client asap please and havent had feedback yesterday or today?

[josh white]

hi i can see you have replied to others in the time this post has been up – is this to say there isnt a solution? we may look into a refund if this is the case.

[Jaime Marchwinski]

Hi Josh,

Thanks so much for reaching out and we appreciate your patience!

Just for your reference, when you “bump” a post, it shows as being newer, which makes it essentially go to the bottom of the pile.

Anyway, thank you for providing me with your system information.  What version of Events Calendar PRO are you using?  For some reason, I do not see it in your system information.

1) when I add a reoccurring event (unending) it then creates a separate event for each date, meaning there is now endless posts so impossible to find or search for anything now…and it is still creating!

Would you mind sharing a screenshot of what your recurring event settings/recurrence rules look like, so that I can try to replicate on my end?  Does this happen for all new events?

2) When I click on any of the events that I have added as reoccurring, the resulting page is blank even through I have added descriptions and images

In other words, are your single events pages blank?  Can you share an example with me?  I clicked on a single events page for a recurring event, but I did not see the results you were describing.

3) When they are listed on the events main page, the title of the page is displayed length wise and so takes up a lot of room (see screen shot)

If you go to Screen Options at the top of the page, you can select fewer options, which should return the page display to normal.

Let me know how it goes!

 

Thanks,

Jaime

 

 

[josh white]

Lets go through each point…

im using Version 4.4.18

1) when I add a reoccurring event (unending) it then creates a separate event for each date, meaning there is now endless posts so impossible to find or search for anything now…and it is still creating!

Would you mind sharing a screenshot of what your recurring event settings/recurrence rules look like, so that I can try to replicate on my end? Does this happen for all new events?

JOSH: SCREENSHOT ATTACHED.

[Jaime Marchwinski]

Hi Josh,

Great, thanks for providing me with that information.

The list of recurring events appearing as individual events, as in your screenshot, is expected behavior.  If you set your recurrence rule to never end, it will continue to create events for you in the future.

You have the option to clean up recurring events after a certain period of time and/or set the time for how far in advance to create recurring events.  You can alter this setting under Events Settings < General.

Let me know your thoughts!

 

Thanks,

Jaime

 

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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