Home › Forums › Calendar Products › Events Calendar PRO › Recurrence Rules Missing Dates and Duplicating Others
- This topic has 7 replies, 3 voices, and was last updated 7 years, 9 months ago by integrity.
-
AuthorPosts
-
July 22, 2016 at 1:24 pm #1143167integrityParticipant
Hello,
On our site we have set up a few custom recurrence rules that are causing some issues in the event listing. Out of our six recurrence rules, five result in either duplicate entries on the same day or missing entries. Below is a brief description of the issue we’re seeing. I’ve also attached a screenshot of the setup. The numbering below corresponds to the order of the rules in the screenshot.
1). Missing weekday entries after first week or so
2). 3 identical entries for each recurrence
3). 3 identical entries for each recurrence
4). 3 identical entries for each recurrence
5). 3 identical entries for each recurrence
6). Works fineThanks for your help,
AaronJuly 25, 2016 at 4:18 pm #1143881Geoff B.MemberGood evening Alex and welcome back!
Thank you for reaching out to us.
We are sorry to hear about the broken recurrences.
I would love to help you with this topic.I tried to reproduce on my end, but alas with no success.
The events show up as intended.As a first troubleshooting step, would you mind updating to the latest versions of the Events Calendar, Community Events and the Events Calendar Pro (4.2.3) ?
Best regards,
Geoff B.
July 25, 2016 at 8:06 pm #1143959Geoff B.MemberI forgot!
Once that is done, please save the “faulty” event again (update).
July 26, 2016 at 2:37 pm #1144400integrityParticipantHey Geoff,
Looks like updating the event did it. The plugin was up to date, but it looks like we never updated the event itself.
Thanks a lot,
AaronJuly 26, 2016 at 6:24 pm #1144453Geoff B.MemberGood evening Alex,
I’m super stoked that this worked for you!
Kudos!Is there anything else I can help you with on this topic ?
Have a great day!
Geoff B.
July 28, 2016 at 1:01 pm #1145298integrityParticipantNope, we’re good. Thanks a lot!
July 29, 2016 at 2:21 am #1145467Geoff B.MemberAwesome!
You are welcome back on our support forums any time 🙂
For now, I am going to close this thread.
Have a great week!
Geoff B.
-
AuthorPosts
- The topic ‘Recurrence Rules Missing Dates and Duplicating Others’ is closed to new replies.