Recurrence Rules Missing Dates and Duplicating Others

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  • Author
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  • #1143167
    integrity
    Participant

    Hello,

    On our site we have set up a few custom recurrence rules that are causing some issues in the event listing. Out of our six recurrence rules, five result in either duplicate entries on the same day or missing entries. Below is a brief description of the issue we’re seeing. I’ve also attached a screenshot of the setup. The numbering below corresponds to the order of the rules in the screenshot.

    1). Missing weekday entries after first week or so
    2). 3 identical entries for each recurrence
    3). 3 identical entries for each recurrence
    4). 3 identical entries for each recurrence
    5). 3 identical entries for each recurrence
    6). Works fine

    Thanks for your help,
    Aaron

    #1143881
    Geoff B.
    Member

    Good evening Alex and welcome back!

    Thank you for reaching out to us.

    We are sorry to hear about the broken recurrences.
    I would love to help you with this topic.

    I tried to reproduce on my end, but alas with no success.
    The events show up as intended.

    As a first troubleshooting step, would you mind updating to the latest versions of the Events Calendar, Community Events and the Events Calendar Pro (4.2.3) ?

    Best regards,

    Geoff B.

    #1143959
    Geoff B.
    Member

    I forgot!

    Once that is done, please save the “faulty” event again (update).

    #1144400
    integrity
    Participant

    Hey Geoff,

    Looks like updating the event did it. The plugin was up to date, but it looks like we never updated the event itself.

    Thanks a lot,
    Aaron

    #1144453
    Geoff B.
    Member

    Good evening Alex,

    I’m super stoked that this worked for you!
    Kudos!

    Is there anything else I can help you with on this topic ?

    Have a great day!

    Geoff B.

    #1145298
    integrity
    Participant

    Nope, we’re good. Thanks a lot!

    #1145467
    Geoff B.
    Member

    Awesome!

    You are welcome back on our support forums any time 🙂

    For now, I am going to close this thread.

    Have a great week!

    Geoff B.

Viewing 7 posts - 1 through 7 (of 7 total)
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