Received Confusing Email

[Dave]

Per the notice from Modern Tribe, I recently upgraded from The Events Calendar: WooCommerce Tickets to Event Tickets / Event Tickets Plus. Several weeks later, I got an email from Modern Tribe stating:
*****************************************************************************************************************************
Houston, we have a problem.

Our records show one or more of your sites are running a retired plugin that is no longer supported.

The Problem

The WooCommerce Tickets plugin your site is running has reached the end of its life and is no longer supported. Continuing to run an unsupported plugin puts your site at risk for breakages and security breaches.
******************************************************************************************************************************
To my knowledge, I had followed all of the instructions provided and completed the upgrade. As far as I can tell, everything seems to be working fine. I have provided a screen image below of my current plugins. If you can provide me with information on any further actions I need to take, I would greatly appreciate it. Thanks.

[Geoff]

Hi Dave,

Oh man, so sorry for the confusion with the email!

It does appear  in that screenshot that you are doing everything perfectly and no other action is needed on your part.

Again, so sorry for the miscommunication but thanks for following up to make sure all is good — better safe than sorry!

Geoff

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

Posts