ReCAPTCHA v2 not updating

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  • #1583104
    John
    Guest

    I am trying to update the ReCAPTCHA v1 of our calendar event submission page to v2 as v1 is now deprecated. Every time I update the keys in the settings panel the v1 ReCAPTCHA appears as if it is not updating. Upon inspecting the html code, the script is updating to the new key. At the moment I only have means of updating the captcha through wordpress as otherwise I would go right into the code itself. Is this issue potentially because our The Events Calendar Pro plugin is currently expired?

    Any help would be much appreciated.

    #1583487
    Cliff
    Member

    Hi, John. You posted in thePre-Sales area of our Help Desk from a user account that doesn’t have any purchases associated with it (or accidentally if you forgot to login first).

    If you do have a paid account login with at least one current license, please login to that account and then post in one of the paid forums.

    If you don’t have a paid account login, I’m afraid we’re not equipped to provide technical support for current plugin users here in the Pre-Sales area. If you’re using one of our free plugins, such as The Events Calendar or Event Tickets, you can request assistance on their respective WordPres.org Support Forums (we do not provide technical support for users there, either–only via our paid forums).

    Possibly helpful reference: https://theeventscalendar.com/knowledgebase/setting-recaptcha-community-events/

    Thank you for your understanding and thank you for using our plugins.

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