reCAPTCHA error

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  • March 18, 2015 at 9:21 pm #949290
    ryandc
    Participant

    when i put Site Key and Secret Key on event setting. then getting fatal error.
    Fatal error: Cannot redeclare class ReCaptchaResponse in /srv/cnyc/wp-content/plugins/the-events-calendar-community-events/vendor/recaptcha-php/recaptchalib.php on li

    can you please help.?

    March 19, 2015 at 11:42 am #949437
    Brian
    Member

    Hi,

    I can help troubleshoot this with you.

    It appears that both our plugin and another is using the same class.

    Can you follow our Testing for Conflicts Guide and see if that can help narrow down the conflict.

    Testing Conflicts With Themes and Other Plugins

    Let me know what you find out and we can go from there.

    Thanks

    March 19, 2015 at 8:08 pm #949589
    ryandc
    Participant

    when i disable WP User Frontend Pro plugin it is working. but we need that plugin too. http://wedevs.com/plugin/wp-user-frontend-pro/

    March 19, 2015 at 8:15 pm #949590
    ryandc
    Participant

    thnx. we fix it.

    March 20, 2015 at 4:44 am #949623
    Brian
    Member

    I am glad to see you were able to fix this issue.

    Since the issue is resolved I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

    July 20, 2015 at 1:24 pm #988095
    Leah
    Member

    Hi there,

    We wanted to check in here and update you on our progress. Although we weren’t able to address your issue in our upcoming release (3.11) we do still have it on our radar. Thank you for your patience while we continue working on a fix for the problem you reported. We will do our best to keep you posted when we have a solution in place. In the meantime, if you need help or find that the issue you reported here is no longer a problem, please feel free to start another thread.

    Thanks again for your patience and understanding!

    Cheers,
    Leah
    and the rest of The Events Calendar team

    September 3, 2015 at 3:47 pm #1001860
    Leah
    Member

    Hello,

    Thank you so much for reporting this. We are happy to tell you that a solution to this issue is part of our upcoming 3.12 release! We are doing the final testing and then the new version will be released. Keep an eye on your dashboard Updates page!

    If you experience any difficulty with the update or find that the issue you reported in this thread is not resolved in 3.12, please open a new thread and we can help you. Thank you for your patience and support as we work to improve our plugins!

    Best,
    Leah
    and The Events Calendar team

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