Re-occurring event – wont dissapear‏

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  • #992284
    victorialove
    Participant

    Hi,

    I tried to email for support – but they said post here…

    I use The events Calendar pro for my site http://www.wiganeventsguide.com

    And I’m not sure if I didn’t notice before, or that I’ve just changed hosting servers, but for all the events tagged as music

    For example – http://www.wiganeventsguide.com/event/greenslate-community-farm-summer-festival/

    – what shows up as a related event at the bottom, for all 3 slots is a recurring ‘Open Mic’ night that I deleted a while ago.

    And when you click it says Not Found.

    I’ve tried navigating to this Open Mic event within Events Calender – but it struggles to delete it still?

    How can I get rid of this event?

    #992378
    Geoff
    Member

    Hi Victoria!

    Thanks a ton for getting in touch and welcome to the forums. 🙂

    I see what you mean–those Open Mic events are shown in the Related Events area but clicking on them results in a 404 error. That’s no good!

    Quick question: do you use any caching plugins on your site? Or perhaps, does your theme or host use caching? I wasn’t able to replicate the issue in my test site, but I’m wondering if your site isn’t caching those events and attempting to display them when they technically don’t exist.

    Another question: do those Open Mic events still exist in your Trash? If so, try permanently deleting them to see if that makes a difference.

    If those events are still popping up after those two steps, then please try running through the troubleshooting steps outlined here. It’s a bit of a long shot and but I think it’s certainly worth doing since 404 errors are involved.

    Let’s start here and see what we find. 🙂

    Cheers!
    Geoff

    #996305
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

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