RE: Location is saved if preview of Event is generated

[Carsten]

Hi,

4 months ago i served the following Bug-Report: https://theeventscalendar.com/support/forums/topic/location-is-saved-if-preview-of-event-is-generated/

Didn’t hear anything from you since then. Is this Bug on your List? When will it be fixed?

I am really frustrated with your support to be honest… Self-Checking 4 month old Tickets is not what i like to to…

Best Regards,
Carsten

[Sky]

Hi there,

Sorry to hear of your frustration. I looked into the ticket, and it seems that this issue was connected to a much larger underlying problem. They have moved the work to be done into some larger scale changes that need to happen over the longer term.

I know this is probably not the news you were wanting to hear. From the support side, we can only make sure that the developers are aware of the bugs we logged. You haven’t heard back because there is still nothing to report.

We will definitely let you know as soon as the fix for this has been released.

Thanks for your patience,
Sky

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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