Question about View My RSVP’s Feature

[Dan Feeley]

I was testing out the new feature of requiring a logon to RSVP to a ticket and then being able to view/maintain my RSVP’s through the page. I set it up and everything works.

If I go to the event page and click “View your RSVPs” it takes me to the …/my-event/tickets page and I can change the statues of my RSVP to Going/Not Going.

However, if I put a copy of the Events Calendar …/views/single-event.php template in the /tribe-events folder of my child theme (with no modifications) it breaks that functionality and while the links says …/my-event/tickets the page being displayed is just the event page.

This was tested on a clean 2016 theme server with just the EC, ECP, ET, and Woo activated. The only modification to the child-theme was adding that one template.

If using a child theme does it require something else to work?

[Cliff]

Hi Dan.

Thanks for the details. Could you please clarify:

1) Are you talking about the [tribe-user-event-confirmations] shortcode inserted into a manually-created page (e.g. mysite.com/manage-my-rsvps/ )?

2) please paste the contents of your child theme single-event.php file so I can test it out.

Thank you.

[Dan Feeley]

No, sorry. I meant the new feature for “Authenticated Attendees can control their RSVP on Events”.

On the single event page there is a link to “View your RSVPs”. It works with no issues, if I click the link it takes me to the page with the RSVP and I can change its status.

However, if I put a copy of the “\the-events-calendar\src\views\single-event.php” template in the “\tribe-events” folder of my theme it no longer works. When I click the link it just takes me back to the same page.

I hope that makes sense, please let me know if I can provide any extra details.
*The copy of the single-events.php I am testing with is just the default unmodified one.

[Dan Feeley]

Cliff,

I did a short video. Hopefully this will explain what I am trying to say a little better:
http://recordit.co/IDUQFjFhho

[Cliff]

Thanks for the helpful video.

I tested and simply copying single-event.php from/to where you did (but using a WordPress default theme like TwentySixteen) doesn’t result in any difference, which is to be expected, since we didn’t modify the single-event.php file at all.

Therefore, I believe your theme already overrides this template file and you adding one to your child theme then overrides your theme’s default/existing overrides.

Please let me know if this helps you resolve your issue.

[Dan Feeley]

If you notice, in my first post I tested with that configuration (on a different server) and had the same results.

As for my local install (where the video was shot) I am using the Divi theme so as far as I know there shouldn’t be any other template conflict.

[Cliff]

If this is the case, please download fresh copies of our plugins. Maybe that file got modified somehow.

The file in question is viewable at https://github.com/moderntribe/the-events-calendar/blob/4.2/src/views/single-event.php

[Dan Feeley]

OK… Different server, never had event calendar installed on it. Running 2015 theme.

I installed Events Calendar and Event Tickets straight from the WordPress Repository. Didn’t change any event settings and created an RSVP event. I then RSVP’d to that event and everything was fine. I was able to view my RSVP.

I then created a “tribe-events” directory off the “twentyfifteen” root and dropped in the Events Calendar “single-event.php” template. Same problem. When I click on “Yiew Your RSVPs” it just reloads the same page.

I compared the plugins single-event file to the link you provided in github and they match perfectly.

[Cliff]

Thanks for doing that extra testing. How odd!

Watching your screencast video again, I noticed after you moved the theme template file in place you just clicked Refresh while still at the site.com/event-slug/tickets/ page.

Could you instead reload the site.com/event-slug/ page after placing the theme template file, then click the View Your RSVPs link to get to the /tickets page directly (instead of clicking Refresh)?

Thanks for testing this out so thoroughly.

[Cliff]

Ah ha! Actually, my mistake. Sorry about that. I was able to recreate the issue!

I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release. I apologize for this issue and appreciate your understanding and patience.

[Dan Feeley]

Woo-hoo! I’m not going crazy.
Glad you were able to reproduce. Thanks Cliff.

[Cliff]

Thanks for bearing with me getting there. 😉

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
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