Query about refund

[Harsh Patel]

Hello

I am developing a membership site with extensive events module in it. I intend to us your Pro plugin along with Event Ticket plus. We need some custom feature so extensive customization is required and as you know not everytime we get exact job done. In that case, do you provide 100% refund before 30 days?
I want to clarify because, I bought one premium plugin from other vendor for some feature, it was not doing what was expected. They did not refund as they asked me to provide valid reasons and insisted blame on me that why I did not check demo proper.

However, I am fully optimist and hopeful but in worst case scenario if your plugins dont do the job then do you guys straight away refund that within 30 days of purchase? Please let me know.

Thanks
Harsh

[Geoff B.]

Good evening Harsh and welcome to the Events Calendar forum!

Thank you for your interest in our products.
We’ll be glad to answer your questions.

We need some custom feature so extensive customization is required and as you know not everytime we get exact job done. In that case, do you provide 100% refund before 30 days?

As long as you are within 30 days of your purchase, no matter what your reason is, you are entitled to a full refund.

Have a great day!

Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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