Quality Customer Experience Question (Ticket Attendee Detail to WooCommerce)

[Justin Garner]

I’m using The Events Calendar with Event Tickets Pro as well as WooCommerce.

Is there a way for the information entered in the “ticket attendee” fields on the event to auto-populate the fields in the “Billing Details” portion of the WooCommerce checkout page?

[Victor]

Hi Justin!

Thanks for getting in touch with us! Let me help you with this topic.

Unfortunately, there is no built-in way to achieve what you are looking for. It might be possible by making some sort of customization, but would involve custom coding.

I don’t think it would be so easy though, as the attendee information is entered for each attendee, so you would have to apply some logic to decide which of them should you get the information from to auto-populate the billing details.

As a reference, let me point you to our themer’s guide that explains how you can customize our plugins > https://theeventscalendar.com/knowledgebase/themers-guide/

Let me know if you have any follow up questions and I’d be happy to help.

Best,
Victor

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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