QR Codes

[Lindi]

Hello,

Before I purchase your product could you tell me more about how the QR codes work? I read I scan the QR with any QR code scanner and it will check-in that attendee. How exactly? Does the system automatically know? Does the person standing at the door scanning the QR codes have to do anything?

Thank you for your time and the product.

Regards,

[George]

Hi Lindi,

Thanks for reaching out!

The way QR Code check-ins work is that you first log into your WordPress site’s wp-admin with your administrator account before you start checking people in. So, for example, if you’re using a QR Code scanning app on your iPhone or iPad, you would go to your site’s wp-admin in the web browser on that device and log into your site as an admin.

Once logged in, then you can go back to your QR Code-scanning application and start scanning QR Codes. Upon a successful scan, the app will load a specific URL within your WordPress admin that—if you’re logged in an the ticket check-in is valid, which is determined automatically—will tell our plugin to check in the specific ticket.

I hope this helps! You can learn more about this process specifically in the “QR Code Check-ins” section of this page in our Knowledgebase → https://theeventscalendar.com/knowledgebase/managing-your-orders-and-attendees/#qr-code-checkins

Please let me know if this helps and if there are any other issues or questions I can try to help with!

— George

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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